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Candle Care

Follow these candle burning procedures to maximize the burn time and fragrance throw of you new soy candle. Burn the candle for approximately four hours or until oil pools on top of the candle. Extinguish candle, let harden, and trim the wick to 1/4 inch before re-lighting. Discontinue use when 1/4 inch of wax remains in the jar. Failure to do this may result in glass breakage. Keeping candles lit longer than our 4 hour recommendation will reduce the posted burn time. To extinguish your candle you may blow it out however this may result is smoke or soot. We recommend dipping the wick in to the wax with a wick dipper or a paper clip then return the wick to its upright position. This will prevent any smoke and smoke smell in your home.

Warnings: To prevent fire burn candle within site. Keep out of the reach of children and pets. Never burn near anything that can catch fire. Keep away from linens, drapes, and curtains. Never leave a burning candle unattended.

Please note: The initial burn of a new candle may produce a larger flame from the wick. Allow the 4 hour burn time and trim the wick. This will eliminate a large flame on the second burn and help aid the fragrance throw. The goal is to achieve a wick that has a constant flame with no flickering or smoke. When a candle burns the flame helps move the fragrance from the wick to the air. When there is a flicker or a break in the flame the fragrance throw can be interrupted.

Trouble shooting:

The flame is flickering on my candle and smoke is visible:

  • The wick may be too long and needs to be trimmed
  • There may be a draft causing the flame to move and can cause a break in the fragrance throw
  • You may try to move the candle to a new location away from any draft. This issue will dissipate when the flame moves below the jar away from the air.

The does not seem to be any fragrance throw from my candle:

  • This can happen if the flame is flickering to much. Extinguish the candle and trim the wick.
  • Complete the first 4 hour burn then trim the wick and try again.
  • Soy candle fragrance becomes better with age. If a candle was made fresh prior to shipping it may need to cure. Wait 2 to 3 weeks for additional cure time and try again.

I have cut the wick too short or it is buried in the wax:

  • Tilt the candle to the side and hold a lighter where the wick should be to let the wax run away from the center of the candle.
Please contact us if you have any questions or concerns about your purchase.